Stericycle in the news
“Similar suits have been filed in Pennsylvania, California, Florida and Illinois, according to Stericycle’s filings with the Securities and Exchange Commission. The suits arose after the state of New York settled whistleblower allegations against Stericycle brought by a former employee.
The employee, Jennifer Perez, said she witnessed Stericycle “routinely adding undisclosed charges to its customers’ bills” and without justification.
Since its founding in 1989, Stericycle has come to dominate the medical waste market through acquisitions. It now has 522,000 customers worldwide. The majority are dental offices and outpatient clinics such as the Hair Restoration Center of Utah.
“Because of Stericycle’s ongoing acquisitions, customers and potential customers had very few options for alternative waste removal companies,” the hair center’s suit states. “Stericycle does not inform customers that, despite the original contract agreement, it will automatically add unauthorized fees and surcharges to each invoice.”
There are some other anecdotes posted on the web from dental offices and the like who had a bad experience with Stericycle, but when it comes to multiple states filing class action law suits, I think that it starts to be a concern for me. (As much as I love supporting businesses who support POCA!...)