}

new! Locate-A-Clinic Guidelines

As of Fall 2018 POCA's Provider Listing or Locate-A-Clinic has new requirements!

In order to have a POCA Provider (individual or clinic) listing the following criteria must be met:
  1. All fees must be listed on the clinic’s website, either on the front page or a page clearly devoted to clinic fees. Fees for herbal consultation, KOH, NAET, and similar one-on-one treatment system fees must also be clearly stated on the clinic’s website along with acupuncture sliding scale fees.
  2. All POCA Providers members will honor POCA member coupons for Friends and Family. Three (3) Friends and Family are issued to each member annually.
  3. All POCA Provider members will honor POCA member coupons for a free birthday treatment the week of the member's birthday.
  4. All POCA Provider members will waive New Patient Fees for POCA members in good standing (current in their dues.)

Terms and Conditions:

Provider Listings will only be published after clearly listed pricing on the  POCA Provider member’s website is verified.

In order to be listed as a clinic, punk or provider on LOC or POCA's Provider member listing, member must be current in their membership dues, and in good standing in regards to  all POCA policies.

Any complaints to POCA about a clinic’s, punk's, or provider's compliance with these guidelines will be investigated by POCA LOC Administrators, who may also periodically verify a clinic, punk or provider's adherence to the above LOC guidlines. Clinics, punks or providers found to be out of complianance will be notified and the listing will be removed. Once a clinic listing is taken down due to non-compliance with the LOC guidelines it is the responsibility of that clinic to notify the LOC Administrators (poca.ca@pocacoop.com) once LOC compliance is reached again.

Each year upon renewal all clinic members will be asked to re-enter and update information for their clinic listing.

ONE OF THE MAJOR BENEFITS OF MEMBERSHIP IS PROPRIETARY INFORMATION, THEREFORE NO REFUNDS ARE AVAILABLE AFTER ANY MEMBERSHIP IS PURCHASED.


The following Best Practices for POCA Provider members are recomended:

Other labor-intensive services including but not necessarily limited to massage, craniosacral therapy, tui-na, and hypnotherapy i.e. all of those those therapies that take the acupuncturist away from the CA clinic are considered non-essential to a Community Acupuncture practice. They may be charged separately and we recommend that these additional fees be posted on the clinic’s website.

Modalities such as cupping, bleeding, moxa, guasha, electro-stim, ear needles, beads or seeds and brief herbal recommendations which are not conducted in a separate herbal consult should be considered part of the acupuncture treatment fee.

It is impossible to plan for every variation in services in every community acupuncture clinic, however the intention is that patients should know what to expect to pay when they go to a POCA clinic or POCA Provider member for treatment. The clinic’s or provider's website should clearly state fees for all therapies or modalities especially when they are charged separately from the acupuncture treatment.

To increase access we strongly urge Provider to not require that patients receive any other modalities as a condition of receiving group acupuncture treatment.

We ask that tips are not solicited either verbally or in written form.

In order not to shame or coerce patients are  into paying more if a sliding scale is available, we suggest posting a notice stating: "No proof of income is required or requested by the clinic"  displayed along with the sliding scale/ pricing. Other examples: “No income verification required”, “Pay what you can afford”, “The choice is yours”, “You choose what to pay”.

The use of Income Guideline charts is strongly discouraged, as is any language intended to drive patients to the top end of the sliding scale, either on the clinic’s website or explained in person.

 

10/2018