We Get Mail - Sliding Scale

Here’s a recent email from a soon-to-be patient who wants to do the right thing, but is confused by the sliding scale:

“I'm interested in becoming a (patient) member but have a question about the sliding scale for the membership fee. Is there a set structure based on what folks make, or is it an honor system sort of thing? I want to pay my fair share, but have (I am embarrassed to say) a heavy amount of debt I'm paying off right now.”

I was thrilled to get this question, because I feel sure that a lot of other people wonder, but just muddle through it.  Here’s the answer:

“But that's exactly why we have the sliding scale!  We don't know what your expenses are. Many of us have huge student loan debt ourselves. People support their families, parents, ex-spouses, have chronic diseases with expensive medications, and many more situations that we can't know. 

So please, pay at any point in the scale, the lowest end of the scale is calculated to keep us in business!  And we absolutely do not want you to feel guilty.”

There you have it!  Should you always pay the same thing?  No.  Some weeks you may have more expense and some weeks you may have less.  If you consistently pay the same thing, there may be weeks you think about NOT coming because you only have quarters in your wallet.  Hey!  We like quarters!  They spend just like any other kind of money.  Some of my favorite times are when we empty out the Invisible Receptionist box and find a bunch of change in the bottom.

Make the sliding scale your friend, and do what feels right to you, for you.  Not for us.

This story was posted on May 18 2015 by MMDobson.

Comments

  • May 24 2015 at 3:39 PM
    kcasey44 writes:

    I love this. It is concise and welcoming. I am going to print this for my front desk staff. Thanks MMD!

      0 likes

Add your 2 cents!

You must be logged in to comment on the blog.


Who Likes This:

  • Spartacus
  • andy wegman
  • Lisa B.
  • estermarie
  • urbanapuncture
  • Lisafer
  • mollyfread
  • spitfire
  • sissy
  • pokeymom
  • Cynthia Marie
  • raiansumisu

Featured Events

-- placeholder --

Who's been POCAing lately.

  • OpenSourceEverything commented on the blog post 'New POCA Tech FAQs' in the blog 'Prick Prod and Provoke Blog' - Wednesday, March 13, 2019
  • urbanapuncture commented on the blog post 'Fatphobia Part 3: Some Thoughts about Diet Culture and Talking to Patients' in the blog 'Prick Prod and Provoke Blog' - Wednesday, March 13, 2019
  • Roppy commented on the blog post 'The Acupuncture Profession has 99 problems, but NADA ain’t one of them.' in the blog 'Prick Prod and Provoke Blog' - Tuesday, March 12, 2019
  • OpenSourceEverything commented on the blog post 'Open Sourcing Modern Acupuncture, Part Two: Trouble' in the blog 'Prick Prod and Provoke Blog' - Monday, March 11, 2019
  • OpenSourceEverything commented on the blog post 'Hierarchy of Needs: Too Sexy for This Work?' in the blog 'Prick Prod and Provoke Blog' - Monday, March 11, 2019
  • urbanapuncture commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Wednesday, February 20, 2019
  • Lisafer commented on the blog post 'Stone Soup and Social Containers' in the blog 'Prick Prod and Provoke Blog' - Wednesday, February 13, 2019
  • Nityamo commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Wednesday, February 13, 2019
  • weedyknees commented on the blog post 'Stone Soup and Social Containers' in the blog 'Prick Prod and Provoke Blog' - Wednesday, February 13, 2019
  • urbanapuncture commented on the blog post 'Stone Soup and Social Containers' in the blog 'Prick Prod and Provoke Blog' - Wednesday, February 06, 2019
  • swiggs commented on the blog post 'Hierarchy of Needs: Too Sexy for This Work?' in the blog 'Prick Prod and Provoke Blog' - Tuesday, February 05, 2019
  • urbanapuncture commented on the blog post 'Hierarchy of Needs: Too Sexy for This Work?' in the blog 'Prick Prod and Provoke Blog' - Monday, February 04, 2019
  • monkeyacupunk commented on the blog post 'Hierarchy of Needs: Too Sexy for This Work?' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 31, 2019
  • Roppy commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Tuesday, January 29, 2019
  • Bob W commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 24, 2019
  • Spartacus commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 24, 2019
  • mollyfread commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 24, 2019
  • Bob W commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 23, 2019
  • mcandela55 commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 23, 2019
  • mcandela55 commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 23, 2019
  • mcandela55 commented on the blog post 'Open Sourcing Modern Acupuncture: Part Four, Stamina' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 23, 2019
  • ewolfk commented on the blog post 'POCA Clinic Member Changes' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 23, 2019
  • NicoleManiez commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Tuesday, January 22, 2019
  • Roppy commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 17, 2019
  • swiggs commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 17, 2019
  • Roppy commented on the blog post 'The Acupuncture Profession has 99 problems, but NADA ain’t one of them.' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 17, 2019
  • Moses.C commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Monday, January 14, 2019
  • OpenSourceEverything commented on the blog post 'Open Sourcing Modern Acupuncture: Part Four, Stamina' in the blog 'Prick Prod and Provoke Blog' - Monday, January 14, 2019
  • teatree commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Sunday, January 13, 2019
  • Presence_CA commented on the blog post 'Hierarchy of Needs: Poor People's Priorities' in the blog 'Prick Prod and Provoke Blog' - Saturday, January 12, 2019
  • CPMike commented on the blog post 'Open Sourcing Modern Acupuncture: Part Four, Stamina' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 10, 2019
  • ChrisRogers commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 10, 2019
  • whitney commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 09, 2019
  • keithananda commented on the blog post 'Open Sourcing Modern Acupuncture: Part Four, Stamina' in the blog 'Prick Prod and Provoke Blog' - Wednesday, January 09, 2019
  • ellengrover commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Tuesday, January 08, 2019
  • tatyana commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Tuesday, January 08, 2019
  • Moses.C commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Monday, January 07, 2019
  • Jess B commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Monday, January 07, 2019
  • ewolfk commented on the blog post 'Hierarchy of Needs (for Acupuncture)' in the blog 'Prick Prod and Provoke Blog' - Monday, January 07, 2019
  • Justine commented on the blog post 'Public Service Announcement: POCA and Ear Acupuncture!' in the blog 'Prick Prod and Provoke Blog' - Thursday, January 03, 2019
  • sivesind commented on the blog post 'Public Service Announcement: POCA and Ear Acupuncture!' in the blog 'Prick Prod and Provoke Blog' - Sunday, December 30, 2018
  • Lisafer commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Friday, December 28, 2018
  • Lisafer commented on the blog post 'Here's to Open Sourcing: Modern Acupuncture, Part One' in the blog 'Prick Prod and Provoke Blog' - Friday, December 28, 2018
  • keithananda commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Thursday, December 27, 2018
  • keithananda commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Thursday, December 27, 2018
  • Roppy commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Wednesday, December 26, 2018
  • Roppy commented on the blog post 'The Acupuncture Profession has 99 problems, but NADA ain’t one of them.' in the blog 'Prick Prod and Provoke Blog' - Tuesday, December 25, 2018
  • crismonteiro commented on the blog post 'Open Sourcing Modern Acupuncture, Part Three: Hope' in the blog 'Prick Prod and Provoke Blog' - Tuesday, December 25, 2018
  • ewolfk commented on the blog post 'Open Sourcing Modern Acupuncture, Part Two: Trouble' in the blog 'Prick Prod and Provoke Blog' - Monday, December 24, 2018
  • Spartacus commented on the blog post 'Open Sourcing Modern Acupuncture, Part Two: Trouble' in the blog 'Prick Prod and Provoke Blog' - Sunday, December 23, 2018