We Get Mail - Sliding Scale

Here’s a recent email from a soon-to-be patient who wants to do the right thing, but is confused by the sliding scale:

“I'm interested in becoming a (patient) member but have a question about the sliding scale for the membership fee. Is there a set structure based on what folks make, or is it an honor system sort of thing? I want to pay my fair share, but have (I am embarrassed to say) a heavy amount of debt I'm paying off right now.”

I was thrilled to get this question, because I feel sure that a lot of other people wonder, but just muddle through it.  Here’s the answer:

“But that's exactly why we have the sliding scale!  We don't know what your expenses are. Many of us have huge student loan debt ourselves. People support their families, parents, ex-spouses, have chronic diseases with expensive medications, and many more situations that we can't know. 

So please, pay at any point in the scale, the lowest end of the scale is calculated to keep us in business!  And we absolutely do not want you to feel guilty.”

There you have it!  Should you always pay the same thing?  No.  Some weeks you may have more expense and some weeks you may have less.  If you consistently pay the same thing, there may be weeks you think about NOT coming because you only have quarters in your wallet.  Hey!  We like quarters!  They spend just like any other kind of money.  Some of my favorite times are when we empty out the Invisible Receptionist box and find a bunch of change in the bottom.

Make the sliding scale your friend, and do what feels right to you, for you.  Not for us.

This story was posted on May 18 2015 by MMDobson.

Comments

  • May 24 2015 at 3:39 PM
    kcasey44 writes:

    I love this. It is concise and welcoming. I am going to print this for my front desk staff. Thanks MMD!

      0 likes

Add your 2 cents!

You must be logged in to comment on the blog.


Who Likes This:

  • Spartacus
  • andy wegman
  • Lisa B.
  • estermarie
  • urbanapuncture
  • Lisafer
  • mollyfread
  • spitfire
  • sissy
  • pokeymom
  • Cynthia Marie
  • raiansumisu
-- placeholder --

Who's been POCAing lately.

  • bluejena commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Friday, November 29, 2019
  • Carolineaviva commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Wednesday, November 27, 2019
  • Bob W commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Tuesday, November 26, 2019
  • bluejena commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Tuesday, November 26, 2019
  • Roppy commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Sunday, November 24, 2019
  • crismonteiro commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Saturday, November 23, 2019
  • crismonteiro commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Saturday, November 23, 2019
  • StillpointCA commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Friday, November 22, 2019
  • Roppy commented on the blog post 'Shift Happens' in the blog 'Prick Prod and Provoke Blog' - Thursday, November 21, 2019
  • Roppy commented on the blog post 'What Went Wrong with Acupuncture in the West? A Theory' in the blog 'Prick Prod and Provoke Blog' - Wednesday, November 13, 2019
  • jaxrogers commented on the blog post 'Loan Forgiveness' in the blog 'Prick Prod and Provoke Blog' - Monday, November 04, 2019
  • WillC commented on the blog post 'How to Succeed in CA Without Really Trying' in the blog 'Prick Prod and Provoke Blog' - Sunday, November 03, 2019
  • WillC commented on the blog post 'Loan Forgiveness' in the blog 'Prick Prod and Provoke Blog' - Saturday, November 02, 2019
  • OpenSourceEverything commented on the blog post 'POCAfest Marin Keynote: Chronic Pain and Endurance, by Jeff Levin of SOAP' in the blog 'Prick Prod and Provoke Blog' - Wednesday, October 16, 2019
  • Paxcow commented on the blog post 'POCAfest Marin Keynote: Chronic Pain and Endurance, by Jeff Levin of SOAP' in the blog 'Prick Prod and Provoke Blog' - Wednesday, October 09, 2019
  • swiggs commented on the blog post 'POCAfest Marin Keynote: Chronic Pain and Endurance, by Jeff Levin of SOAP' in the blog 'Prick Prod and Provoke Blog' - Wednesday, October 09, 2019
  • ChrisRogers commented on the blog post 'POCAfest Marin Keynote: Chronic Pain and Endurance, by Jeff Levin of SOAP' in the blog 'Prick Prod and Provoke Blog' - Thursday, October 03, 2019
  • ewolfk commented on the blog post 'Come to Marin POCAfest September 27-29!' in the blog 'Prick Prod and Provoke Blog' - Friday, August 16, 2019
  • urbanapuncture commented on the blog post 'YOUR COMMENTS, PLEASE!' in the blog 'Prick Prod and Provoke Blog' - Thursday, August 15, 2019
  • crismonteiro commented on the blog post 'YOUR COMMENTS, PLEASE!' in the blog 'Prick Prod and Provoke Blog' - Tuesday, August 13, 2019
  • Roppy commented on the blog post 'YOUR COMMENTS, PLEASE!' in the blog 'Prick Prod and Provoke Blog' - Tuesday, August 13, 2019
  • catemax commented on the blog post 'Dear Prospective Punk (from a Recent Grad and New Punk), or Why We Need POCA Tech' in the blog 'Prick Prod and Provoke Blog' - Friday, July 26, 2019
  • joanneo commented on the blog post 'Cohort 3 Graduation Speech by Jess Long' in the blog 'Prick Prod and Provoke Blog' - Monday, July 08, 2019
  • Bob W commented on the blog post 'Cohort 3 Graduation Speech by Jess Long' in the blog 'Prick Prod and Provoke Blog' - Tuesday, July 02, 2019
  • melissa commented on the blog post 'Cohort 3 Graduation Speech by Jess Long' in the blog 'Prick Prod and Provoke Blog' - Monday, July 01, 2019
  • mcandela55 commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Wednesday, June 26, 2019
  • Lisafer commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Tuesday, June 25, 2019
  • melissalac commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Tuesday, June 25, 2019
  • zedmunds commented on the blog post 'Keynote POCA Fest Milwaukee May 2019 -- ALL EARS!!!' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 20, 2019
  • engerin commented on the blog post 'Student Circle at POCA Tech -- Guest Post by Shelby and Sonya' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 20, 2019
  • Roppy commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Monday, June 17, 2019
  • mcandela55 commented on the blog post 'The Vows of Hua Tuo and Sun Si Miao..Actually Carried Out' in the blog 'Prick Prod and Provoke Blog' - Friday, June 14, 2019
  • mcandela55 commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 13, 2019
  • mcandela55 commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 13, 2019
  • Presence_CA commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Monday, June 10, 2019
  • Presence_CA commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Monday, June 10, 2019
  • Lisafer commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Friday, June 07, 2019
  • teatree commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Friday, June 07, 2019
  • teatree commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Friday, June 07, 2019
  • janisx commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 06, 2019
  • janisx commented on the blog post 'Acupuncturists As Endangered Species' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 06, 2019
  • swiggs commented on the blog post 'A Successful May Membership Drive!!' in the blog 'Prick Prod and Provoke Blog' - Thursday, June 06, 2019
  • Arene commented on the blog post 'A Successful May Membership Drive!!' in the blog 'Prick Prod and Provoke Blog' - Tuesday, June 04, 2019
  • Lisafer commented on the blog post 'A Successful May Membership Drive!!' in the blog 'Prick Prod and Provoke Blog' - Tuesday, June 04, 2019
  • Paxcow commented on the blog post 'A Successful May Membership Drive!!' in the blog 'Prick Prod and Provoke Blog' - Tuesday, June 04, 2019
  • Cynthia Marie commented on the blog post 'Why more punks in more places…' in the blog 'Prick Prod and Provoke Blog' - Wednesday, May 29, 2019
  • swiggs commented on the blog post 'Why more punks in more places…' in the blog 'Prick Prod and Provoke Blog' - Friday, May 24, 2019
  • Bob W commented on the blog post 'Why more punks in more places…' in the blog 'Prick Prod and Provoke Blog' - Wednesday, May 22, 2019
  • mcandela55 commented on the blog post 'Keynote POCA Fest Milwaukee May 2019 -- ALL EARS!!!' in the blog 'Prick Prod and Provoke Blog' - Wednesday, May 22, 2019
  • Laura commented on the blog post 'I Am Closing My Clinic -- Guest Post by Michelle Rivers' in the blog 'Prick Prod and Provoke Blog' - Tuesday, May 21, 2019